Please see the Malaysia e Visa FAQs below:
E Visa Service Malaysia
What is Malaysia e Visa (eNTRI)?
Electronic Travel Registration & Information (eNTRI) is a online registration facility provided by the Government of Malaysia to facilitate the entrance of Indian tourist from India and other countries to Malaysia under the Visa-Free Program. A Malaysia eNTRI Note will be issued as proof of the registration and is required to be presented upon arrival in Malaysia.
How can I obtain the Malaysia eNTRI Note?
An eNTRI Note can be obtain by making an eNTRI registration via https://www.windowmalaysia.my, the eNTRI note can be immediately printed for Malaysia e Visa by the application once completed the registration.
What are the advantages of making an eNTRI registration?
eNTRI Registration can be done via online with an internet connection at the comfort of your convenience.
Who is eligible to make an eNTRI registration?
eNTRI registration is open to all Indian Nationals for Malaysia e Visa who are in India and other countries.
What is the entitlement of the Malaysia Visa Waiver eNTRI Note?
eNTRI Note for Malaysia Visa waiver is only valid for a single journey to Malaysia for purpose of tourism for the maximum of 15 days.
What documents are required for the eNTRI registration?
You must ensure the following documents are valid prior to apply for Malaysia eVisa:
- Passport (valid for at least 9 months)
- Latest passport size photograph (2 studio copies)
- Flight booking document
Where can I make an eNTRI registration?
You can make an eNTRI Registration via online through https://www.windowmalaysia.my
How is my personal information protected?
The system is fully own by the Government of Malaysia.
All information obtained during the eNTRI application process are kept in a highly secure environment which is in line with the Laws of Malaysia under the Personal Data Protection Act 2010.
The applicant bears full responsibility for the safety of the eNTRI Note issued.
During my eNTRI registration, I have realised that some of the information entered in incorrect. What can I do?
You can amend and edit your information in the ENTRI application page according to the correct information.
Upon receiving my eNTRI note, I have realised that some of the information entered in incorrect. What can I do?
You must re-register for a new eNTRI registration with the correct information as per in your travel.
How long before my travel date should I make an eNTRI registration?
We advice to make the eNTRI registration at least 48 hours before your travel date to Malaysia
Malaysia e Visa Validity
Should I re-register for the new eNTRI registration if my travel date changes and the new date is within 3 months?
No. You don’t need to re-register for for new Malaysia e Visa and can enter Malaysia on any date within 3 months from the eNTRI note issued.
Should I re-register for the new eNTRI registration if my travel date changes and the new date is later than 3 months?
Yes. You need to re-register for new eNTRI Registration due to your eNTRI Note is only for 3 Months from the issued date.
The information on my eNTRI note does not fully match the information on my travel document. Can I enter Malaysia with this eNTRI note?
No, your eNTRI is invalid. You need to re-register for new ENTRI Registration with the correct information as per in your travel documents.
How long will my eNTRI note be valid for?
You are allowed to stay in Malaysia up to the maximum of 15 days. It’s your responsibility to ensure that your stay in Malaysia is well within the time period stated in your eNTRI Note. Once you have entered Malaysia, you will be subject to Malaysian laws.
Malaysia e Visa Cost
There will be no fee for Malaysia Visa for Indians as well as Indian citizens abroad. However, this is only valid for the 15 day visa and 30 day visa where Indians will be charged only the processing fee of USD 20 & USD 25 respectively.
Malaysia e Visa PAYMENT
Can I get a refund if I do not use my eNTRI Note?
No, refunds for unused eNTRI Note will not be entertained.
Upon successful payment, I have realised that some of the information entered in incorrect. What can I do?
You must re-register for a new eNTRI re-registration with the correct information as per in your travel for Malaysia e Visa.